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Satisfaction Survey

Please type your e-mail message below. Provide an address where we can
respond to you as well as a subject of the message.
Thank-you! (* are required fields)


Regarding

Company Name
Note: If Applicable
*First Name

*Last Name


*E-mail

Street Address
Billing Address
Note: Fill in only if different from shipping.
City

State

Zip


Job Number


Job Number or date of service
SURVEY


 
1. Did our technician arrive when expected? Yes No
2. Was the job completed to your satisfaction and expectations? (Rate on Level of 1: Poor, to 6: Excellent)
Poor: 1
2
Ok: 3
4
Great: 5
6
3. Did our technician adequately communicate the services performed, the associated charges and answer all your questions?
Poor: 1
2
Ok: 3
4
Great: 5
6
4. Was our Technician courteous and did he treat your home with respect?
Poor: 1
2
Ok: 3
4
Great: 5
6
5. Did our technician clean up the work area properly?
Poor: 1
2
Ok: 3
4
Great: 5
6
6. Was our office staff helpful and courteous?
Poor: 1
2
Ok: 3
4
Great: 5
6
7. How do you rate our overall performance?
Poor: 1
2
Ok: 3
4
Great: 5
6
8. What is the chance that you would recommend Joe Mumford Plumbing & Heating Co. to a friend or relative?
Poor: 1
2
Ok: 3
4
Great: 5
6
9. Please rate your overall experience with Joe Mumford Plumbing & Heating Co.
Poor: 1
2
Ok: 3
4
Great: 5
6
10. Is there any question or unresolved issue you may have where you would like us to call you? Yes No
Message
 

Do you have any comments, concerns or suggestions about your latest experience with Joe Mumford Plumbing & Heating Co. that you would like to share with us?




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Noritz: Your tankless water heater specialist


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